Assistant Manager

Permanent - Full Time (Full Time)

Closing date: 29th June 2022

Salary: 23,500 - 26,000

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LOCATION              Devon Hotel Matford Exeter EX2 8XU

JOB TITLE:            Assistant Manager

REPORTS TO:      Assistant Managers/Deputy Manager/General Manager/Area Director

POSITION SUMMARY:

 Assistant Mangers will assist in the efficient and profitable running of the Hotel whilst offering the highest level of personal and attentive service.   Assistant Managers will be required to assist in all Departments of the Hotel, deputising for absent staff and supervisors and in some cases, running smaller Departments.

Assistant Managers will ensure the highest standards of hospitality and welcome are always demonstrated within all areas of the Hotel and are required to be able to lead by example.

 ASSISTANT MANAGERS DUTIES AND RESPONSIBILITIES:

The following may include and are not limited to; -

  • Staff; Supervise and assist staff in their duties in a professional manner in keeping with their position.
  • Service; Ensure a pleasant and polite service is provided to all the Hotel’s guests.  Assist with the complaints procedure if necessary. Organise and/or assist in all in-house entertainment.
  • Stock; Where necessary take responsibility for any stock/equipment in line with Hotel procedure.
  • Premises; Ensure premises are maintained internally and externally whilst ensuring that all hygiene and security procedures are followed.
  • Monetary; Ensure that all procedures are observed with regard to the handling of any monies.
  • Personal Requirements; Maintain an exceptional neat and tidy appearance, adhering to the Company / Hotel uniform standards at all times.  Maintaining a professional behaviour at all times.
  • Legislation:  Adhere to all Health and Safety, Fire Safety , Food Safety,  General Data Protection Regulations and any other relevant legislation where required, at all times.
  • Other Duties; Perform any other reasonable tasks as and when required.
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  • Education:
  • Good general standard of education and preferably a relevant Hospitality qualification
  • Experience: 
  • Previous Hotel/Restaurant experience preferred but not essential
  • Excellent communication and interpersonal skills required.

What’s in it for me?

There’s plenty of perks when it comes to joining the Brend Hotels team which include competitive rates of pay, paid holidays, and a share of staff tips. You’ll also receive discounts when dining at any Brend Hotels establishment as well as reduced accommodation rates. Brend Hotels are very proud of their wonderful staff and do all they can to develop them, offering support and training throughout their career as well as offering genuine opportunities for career progression within a successful local company. What is it like to work for Brend Hotels? Brend Hotels is a family-run company that has been a leader in West Country hospitality for over fifty years. We have a passion for excellence and we pour our hearts and souls into making sure we exceed customer expectations time and time again. And, our amazing Team Members are at the heart of it all