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Frequently Asked Questions

You can check into the hotel from 3pm. On the day of departure, you will be required to check out of your room by 11am, but are welcome to stay and enjoy the hotel facilities.

We have two large car parks, with over 170 parking spaces available free of charge to guests.

We have two EV charging points available to guests (charges apply). We are unable to reserve these parking spaces, they are operated strictly on a first-come, first-served basis. 

You can book in for breakfast during your stay. It’s £9.50 per person for continental and £15.00 per person for a Full English. 

Breakfast times: Mon - Sat 7am - 10am | Sun 8am - 10am

We offer an in-house gym which boasts top-quality gym equipment. 

To dine in our Carriages Brassie, we recommend booking in advance, being one of the best-loved restaurants in the area, we tend to get busy. 

Rooms do not come furnished with an ironing board or iron but are available on request.

Yes, all of our rooms offer air conditioning, as well as our Carriages bar and restaurant.

We’re approximately 2-3 miles from Exeter city centre.

Matford Park and Ride is just a 5-minute walk from our hotel. Although, it should be noted these routes do not run on evenings or Sundays, so please check the timetable before/during your stay. 

Should you have any other questions, please give us a call on 01392 259268 and a member of the team will be happy to help.

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